There's still time to register for the IQPC Shared Services and Outsourcing conference in Krakow, Poland.  The Conference will be held on 9-10 March, 2011.

Some of the many topics to be covered include:

• KPI's: The Best Form of Measurement
• Balancing Customer Service and Bottom Line Needs
• Priming the Ejector Seat: Devising Exit Strategies Just In Case
• Automation: Beyond Initial Implementation
• Reset Shared Services to Maximise Value Creation

In addition to the many workshops, this conference represents a great opportunity to network with others who are on the shared services and outsourcing journey.  I recommend that you attend if you are able to do so.